Last updated January 16, 2020
What personal information do we collect and why?
Personal Information Collected.
During your access or use of the Website, you may be asked to voluntarily provide certain personal information, such as your name, email address, postal address, credit card number, telephone number, gender, purchase and payment details, etc. You also may be asked to provide certain personal information about your friend(s) (only with the friend's consent) in connection with a "friend" referral program that we may run from time to time (see below). It is always your choice whether to provide this personal information; however, without providing some of the requested information, certain features will not be accessible, and you will not be able to conduct transactions through the Website. For example, creating an account may be required to join our customer rewards program.
Additionally, we may ask you to indicate favorite teams and players, and to provide information about your friends and family members who are sports fans, including their favorite teams and players, their birthdays and other similar information or we may observe certain information about the pages, products or areas of our Website that you visit, which link has brought you to our website from our email communication or other websites. We may also receive information about you when you choose to connect with social networking services.
How We Use Personal Information
We may use your personal information for the following purposes:
Refer a Frend If you participate in our referral program, we may email the friend you referred inviting him or her to visit our Website, and may store the email address for the purpose of sending such email(s) and to track the success of that program. Your friend may contact us at firstname.lastname@example.org to request that we remove this information from our database. You might also provide us with the personal information (e.g. name, email, mailing and shipping address) of other persons, such as family or friends for whom you purchase products or services (including gift cards) or to whom you ship purchases, or friends that you share a product or article with from our Website. We may identify you as the source of referral when we email them. Please ensure that you have the consent of other persons before you provide their personal information to us.
Who do we share personal information with?
How long do we keep your personal information for?
We will retain your personal information for as long as your account is active (as determined by us) and for a reasonable time thereafter. We also may retain your personal information for a longer period of time as needed to provide you services or as necessary to comply with our legal obligations, to resolve disputes, and to enforce our agreements. You may request that we deactivate your account at any time by contacting us at email@example.com. Even if we delete some or all of your personal information, we may continue to retain and use aggregate, anonymous data previously collected and/or anonymize and aggregate your personal information.
What additional personal information might be collected through a contest or promotion?
How Do We Collect and Use Non-Personal Information?
We create and collect non-personal information – information that is not associated with or linked to an identifiable individual, including personal information that has been aggregated or otherwise anonymized so that it no longer relates to an identifiable individual.
We may collect, use, disclose, transfer and share non-personal information with any number of third parties for any lawful purpose and in any manner whatsoever. Non-personal information may be permanently retained for future use.
Information that is Automatically Collected
Like many other websites and applications, we may automatically collect certain information regarding our Website' users. Such information may include, without limitation, the Internet Protocol ("IP") address of your computer, your device ID, the IP address of your Internet service provider, your zip code, the date and time you access the Website, the Internet address of a referring website, the operating system you are using, the sections or pages of the Website that you visit, and the images and content viewed. Some of the ways in which we or the Website may collect and use that information are further described below.
How Can You Opt Out of Emails, Marketing and Interest-Based Ads?
There are several ways in which you may opt out of the various programs and services we provide. Some of the ways in which you may opt out are described below.
How Can You Access Your Personal Information?
You may request access to your personal information by contacting firstname.lastname@example.org. Subject to certain exceptions prescribed by law, you will be given reasonable access to your personal information, entitlement to challenge the accuracy and completeness of the information and the ability to have it amended as is appropriate. You can help us maintain the accuracy of your information by notifying us of any changes to your personal information.
Is Your Personal Information Secure?
When you enter sensitive information, such as a credit card number on our order forms, we encrypt the transmission of that information using secure socket layer technology. We use reasonable security measures to protect the confidentiality of the personal information submitted to us both during transmission and after we receive it. However, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
Can Children Use Our Website?
We are committed to the preservation of online privacy for all of our visitors, including children. We sell products intended for purchase by adults (i.e., those age 18 or older). If you make a purchase on our Website, you are representing that you are an adult. We will not knowingly collect any personal information from children under the age of 13 without the consent of that child's parent or guardian. If you are a child under the age of 13, you are not authorized to use the Website without consent from your parent or legal guardian. If we become aware that personal information from a child under 13 has been collected without such child's parent or guardian's consent, we will use all reasonable efforts to delete such information from our database. If any parent, guardian or other responsible adult becomes aware that we have collected personal information from a child under the age of 13, please contact us at email@example.com.
What about Third-Party Websites and Social Media Services?
Other Notices and Important Information
Consent to Transfers Outside of Canada. Fanatics and its Business Partners may store and process your personal information at facilities in various countries outside Canada, including the United States of America. The personal information protection laws of those other countries are different from the laws of Canada, and might permit courts, government, law enforcement agencies, regulatory agencies and security authorities to access your personal information without notice. By providing your personal information to Fanatics, you consent to the transfer of the personal information to facilities located in other countries and the processing and storage of the personal information at those facilities.
Contact Information. ************* c/o Fanatics Retail Group Canada, Limited, 200 Burrard Street, 1200 Waterfront Centre, Vancouver, BC V7X1T2 Canada or c/o Fanatics Retail Group, LLC, 8100 Nations Way, Jacksonville, FL 32256.